1. Copy the link of the post from which you want to export comments.
2. Paste the link into the input box and toggle the "Additional Fields" switch as needed.
3. Click the "Start Extracting" button.

1. You cannot export comments from a private user. You may be able to see their comment on the post but due to their privacy settings, that’s where it will stay.
2. The post was boosted or used as an ad. If a user commented on a post shown to them as an ad, that comment will not be pulled in. In Facebook/IG’s words, “Fields that return aggregated values will not include ads-driven data. For example, comments_count will count comments on a photo, but not comments on ads that contain that photo.”

Because the exported data is all based on Instagram user data, when the user does not add email and phone to the personal information, there will be no email and phone, and the same applies to other personal information. You can be patient and extract more users, and you can get all the users who have set up email.

You will find a link like this: https://www.instagram.com/p/CDxBlkTle-2/

Instagram limits the number of web requests in any given time period. Their limits are not exactly known, may change at any time, and will vary from account to account.

There are four main types of restrictions:

1. A 429 limit is very common. It usually takes between 1 and 15 minutes to clear.
2. A 400 restriction is occasionally hit and usually requires a simple account verification to be completed and restored.
3. A soft restriction is occasionally hit and usually lasts about 10 minutes, after which it can be restored.
4. Hard restrictions occur less frequently but last longer, usually at least 12 hours, sometimes up to 48 hours.

Here are some troubleshooting steps you can try:


1. Are you using any VPN or Proxy? If so, try disabling it and then attempt to use the extension again.

2. Sign out of instagram.com and then sign in again before attempting to export using the extension.

3. If you are trying to export content from a private Instagram account, ensure that you are following the account.

4. If the issue still persists, please provide more details by sending an email to [ hello@igfollowerexporttool.com ]. It would be helpful if you could include a short video demonstrating the problem. I will review the information provided and assist you accordingly.